Returns, Exchange, & Warranty Simplified

At COCO LENI, our goal is to provide an exceptional experience with every purchase. To ensure your satisfaction, we've simplified our return policy while maintaining our commitment to quality and craftsmanship.

Returns:

• You can request a return within 30 days of receiving your product.
• A 10% restocking fee will apply if you choose a refund.
• If you prefer, you can opt for a free exchange or receive 100% store credit, with no restocking fee.

International Returns:

International customers can return products to the nearest COCO LENI location:

• Asia: 4 Pilerne Industrial Estate Bardez, GOA 403114, INDIA
• North America: 1985 Del Amo Blvd, #G0680, Torrance CA 90501, USA
• Europe: Markt 2 Annaberg-Buchholz 09456, Germany
• Australia: 15 Kendall Street C/O A73698 Clyde NSW 2142, Australia

Non-Refundable Items:

• Custom and bespoke orders are non-refundable as they are tailored specifically for you.

Luxury Lifetime Warranty:

• Our eyewear is backed by a 10-year warranty on craftsmanship and materials, ensuring that your COCO LENI frames endure as a timeless piece. If you encounter any defects within the first decade, we will repair your frames at no additional cost.
• This warranty applies only to the original purchaser and does not cover lenses, wear and tear, or accidental damage.
• For repairs outside of manufacturing defects, a reasonable fee will be quoted before proceeding with the service.

For any questions or assistance, please reach out to us:

• Email: support@cocoleni.com
• WhatsApp/Call: +91-8530973377

Thank you for choosing COCO LENI, where quality, craftsmanship, and customer satisfaction come first.